Code of Ethics Policy
Alcohol and Drug Policy

At Tio Logistics, we are fully aware that the use of alcohol and drugs can disrupt mental and physical balance, leading to both social and economic consequences. Therefore, we emphasize that our employees must not operate any vehicle under the influence of alcohol or drugs.

The use of alcohol or drugs while driving can cause serious dangers, including:

  • Delayed reaction times

  • Reduced perception of environmental cues

  • Impaired eye tracking

  • Distorted sense of time and space

  • Mistakes in speed and braking

  • Increased risk of accidents during overtaking

Additionally, we raise awareness that prescription medications can also have drug-like effects and impair driving abilities. In such cases, the approval of the company doctor is required before operating a vehicle.

Tio Logistics organizes periodic training, conducts inspections, and ensures continuous monitoring to effectively implement our alcohol and drug policy.

It is strictly prohibited for tanker operators to drive under the influence of alcohol, drugs, or any medication that affects cognitive or motor functions.

Code of Ethics Policy

This Code of Business Ethics of Tio Logistics Ltd. (hereinafter referred to as “Tio Logistics”) sets forth

the principles and rules that we commit to follow both within our organization and in our interactions

with third parties.

This Ethical Principles Policy also reflects Tio Logistics’s commitment to build honest and transparent

relationships with its stakeholders, while fully complying with international, national, and local laws

and regulations.

1. General Commitment and Purpose

Our ethical principles form the foundation of all our business processes and guide our decision-making

mechanisms.

This commitment is indispensable for our company’s reputation and sustainable success.

Tio Logistics undertakes to fully comply with all national and international laws and regulations in its

operations.

Our company embraces an ethical structure aligned with its Quality, Safety, Health, Environment

(QSHE) and Corporate Social Responsibility (CSR) policies. These principles are complementary to

QSHE, Safety, and CSR policies.

All Tio Logistics employees, managers, business partners, and their employees are obliged to act in

accordance with these ethical principles.

2. Human Rights and Employee Rights

Protecting the rights of our employees helps us create an environment of trust and respect in the

workplace. Providing equal opportunities ensures an inclusive corporate culture.

Tio Logistics respects universally recognized human rights. The use of child labor and forced labor is

strictly prohibited. Discrimination based on race, gender, religion, age, disability, or any similar

grounds is not tolerated.

3. Fair Employment

Tio Logistics is committed to providing a safe, respectful, and inclusive workplace with equal

opportunities for all employees.

Recruitment, promotion, compensation, and termination processes are free of discrimination;

decisions are based solely on merit, performance, and business requirements.

Employees are granted access to their entitled social rights, and basic working conditions such as

working hours and rest periods are regulated in compliance with legal requirements.

Tio Logistics supports the development of its employees by offering training and development

opportunities and adopts an approach that respects work-life balance.

4. Freedom of Choice and Association

Employment at Tio Logistics is voluntary. Every employee has the right to freely choose their job and,

in compliance with laws and regulations, to terminate their employment contract.

We respect employees’ rights to organize, join unions, appoint representatives, and engage in

collective bargaining within the framework permitted by law. Internal consultation and the

establishment of associations through representatives are encouraged.

5. Conduct Toward Society

Our employees represent the face and values of our company. Therefore, they are expected to

maintain a polite and respectful attitude toward colleagues, customers, and business partners at all

times.

6. Personal Data and Information Security

Data security is of critical importance in protecting the rights of both our employees and our

customers.

All company-related and employee-related data are protected in compliance with international privacy

laws. Safeguarding personal data and adhering to ethical standards in electronic communications are

essential.

7. Diversity, Equality, and Harassment-Free Workplace

We value individual differences and see diversity as a corporate strength. Combating harassment and

discrimination ensures that our employees feel safe and respected.

Tio Logistics promotes diversity and provides an inclusive work environment. Bullying, sexual

harassment, physical or verbal abuse, and similar behaviors are subject to a zero-tolerance policy.

Employees have the right to anonymously report unethical conduct.

8. Occupational Health and Safety

Occupational health and safety practices directly impact the well-being and productivity of our

employees. We are committed to providing a safe and healthy work environment and to making every

effort to prevent accidents.

We comply with the latest safety regulations, including the provision of necessary equipment and the

implementation of preventive measures against injuries, illnesses, occupational diseases, and material

damages.

9. Environment and Sustainability

Tio Logistics fully complies with environmental regulations and strives to minimize negative

environmental impacts during its operations in order to leave a sustainable environment for future

generations.

In its operations, Tio Logistics encourages subcontractors to use vehicles with lower fuel consumption

and reduced environmental impact. Our employees actively participate in efforts to achieve the

objectives set in line with this commitment.

10. Business Ethics and Integrity

We conduct all our business relationships in line with the principles of transparency and

accountability. Disciplinary actions are promptly initiated in cases of unethical conduct.

Tio Logistics operates with a commitment to transparency, fair competition, and respect for

intellectual property rights.

Fraud, misuse of information, and misrepresentation of facts are strictly prohibited.

11. Anti-Corruption, Anti-Bribery, and Gift Policy

Integrity and impartiality are our core principles in all business relationships. Acceptance of gifts is

restricted to ensure that employees’ decision-making is not influenced.

Corruption, bribery, embezzlement, and money laundering are strictly forbidden. Symbolic gifts with a

value of up to 200 Turkish Lira may be accepted. Cash or cash-equivalent gifts must not be offered or

accepted.

12. Conflict of Interest

Employees must prioritize the interests of the company when performing their duties. Personal

interests must not conflict with company interests.

Employees are obliged to avoid activities that may create conflicts of interest.

13. Implementation, Reporting, and Monitoring

Compliance with ethical principles is supported by regular training and awareness activities.

Audit results are evaluated through feedback mechanisms to support continuous improvement.

All employees are required to comply with these ethical principles. Serious violations must be reported

to management or designated representatives.

Employees who report violations are protected, and all reported cases are investigated, with

necessary sanctions applied.

14. Accountability and Consequences

In the event that audits of our legal obligations reveal non-compliance, we will investigate the findings

and take the necessary corrective measures.

In the event that findings confirming the identified non-conformities are established, Tio Logistics shall

bear the legal consequences thereof.

Environmental Protection Policy

At Tio Logistics, we are aware of our responsibility towards the environment and continue our efforts for a sustainable future. Our goal is to minimize our environmental impact while contributing to nature, and we develop various policies and practices aligned with this purpose. Accordingly:

  • Energy Conservation: We reduce energy consumption through efficient equipment and practices.

  • Water Conservation: We promote water-efficient devices and recycling.

  • Material Efficiency: We optimize processes to prevent unnecessary consumption.

  • Waste Reduction: We minimize waste using innovative methods.

  • Recycling: We ensure the recycling of waste materials.

  • Hazardous Waste Management: We safely dispose of hazardous waste.

  • Renewable Energy: We utilize solar and wind energy.

  • Energy Efficiency: We enhance efficiency with energy management systems.

  • Carbon Offsetting: We invest in projects to offset carbon emissions.

  • Sustainable Products: We develop products using eco-friendly materials.

  • Green Supply Chain: We require environmentally friendly practices from our suppliers.

  • Eco-Friendly Packaging: We use recyclable packaging materials.

  • Environmental Training: We educate our employees on environmental awareness.

  • Awareness Campaigns: We organize informational campaigns on environmental issues.

  • Environmental Volunteering: We encourage our employees to participate in environmental volunteer projects.

At Tio Logistics, we are committed to developing eco-friendly solutions and fulfilling our responsibilities in the field of sustainability.

Integrated Management System Policy

At Tio Logistics, we are aware of the importance of stakeholder expectations and needs, our

environmental responsibility, protecting the health of our employees, and maintaining the quality of

our services. We aim to continuously develop the knowledge and skills of our employees, ensure their

health and safety, maximize customer satisfaction, continuously improve our quality standards,

increase energy efficiency, minimize our environmental impacts, and promote sustainable

development. This policy has been established to achieve these objectives in an integrated manner.

1. Our Commitments

  • Set measurable objectives and targets within the scope of the Integrated Management System,

monitor them periodically, and ensure the availability of information and resources necessary

to achieve them.

  • Identify risks and opportunities, and plan the necessary actions.

  • Ensure compliance with all relevant national and international legal requirements and other

obligations within the scope of our services and activities.

  • Continuously improve the Integrated Management System through project development.

  • Review and enhance the conformity and effectiveness of the Integrated Management System

at regular intervals.

1.1. Quality

  • Establish strong and long-term relationships with customers and ensure business continuity.

  • Assess customer needs and expectations to provide appropriate services.

  • Prioritize and protect customer property at the highest standards.

  • Evaluate customer feedback promptly and provide solutions.

  • Continuously monitor and improve customer satisfaction.

1.2. Occupational Health & Safety

  • Eliminate hazards and reduce OHS risks to provide a safe working environment.

  • Prevent injuries and health deterioration among employees.

  • Foster an OHS culture and ensure employee consultation and participation.

1.3. Environment

  • Prevent pollution at its source and minimize waste.

  • Reduce the negative environmental impacts of our activities through life cycle assessment.

  • Utilize natural resources efficiently.

  • Identify activities that generate greenhouse gas emissions and reduce them within the scope of

climate change mitigation.

1.4. Energy

  • Implement efficiency-enhancing improvements and energy-saving measures across all

activities, and encourage the use of renewable energy sources.

  • Develop projects to reduce carbon and water footprints.

  • Prefer environmentally and energy-friendly technologies in new projects and equipment

procurement.

  • Ensure the provision of products and services with high energy efficiency in design and supply.

1.5. Training

  • Conduct training needs analyses.

  • Organize training programs to continuously develop employee knowledge and skills.

  • Create programs to support employee career development and encourage participation in

training.

  • Implement training periodically using alternative and diverse methods.

  • Measure and evaluate the impact of training on employee performance.

1.6. Social Responsibility – Stakeholder Engagement

  • Treat all individuals equally and fairly regarding human rights, and respect the traditions and

cultures of all countries in our national and international operations.

  • Prevent discrimination among employees based on religion, language, belief, sect, race, color,

gender, ideology, age, physical disability, or other factors.

  • Avoid all behaviors contrary to ethics and conduct codes, and train employees accordingly.

  • Maintain transparent, accurate, and consistent communication that builds trust with all

stakeholders.

Mobile Phone Usage Policy

As part of its Health, Safety, Environment, and Security (HSES) Policy, Tio Logistics is committed to conducting operations in a safe manner. In this regard, we provide the following information to raise awareness among our employees about the negative effects of mobile phone use:

  • Using a mobile phone while driving increases the risk of an accident by four times.

  • It delays reaction times and causes distraction or lack of attention.

  • It increases heart rate and may lead to missing environmental cues.

  • It prolongs decision-making time.

Additionally, turning on mobile phones during loading and unloading operations can generate sparks that may cause fires.

Therefore:

  • Talking on a mobile phone while driving is strictly prohibited.

  • Mobile phones must not be carried during loading and unloading, even if turned off.

  • The use of mobile phones and radios is prohibited while the vehicle is in motion.

Occupational Health and Safety Policy

Our health and safety policy has been established to support the physical and mental well-being of our employees and to create a healthy working environment.

  • Training: Regular training sessions are provided on first aid, ergonomics, and health-related topics.

  • Health Screenings: Periodic health check-ups and workplace physician consultations are conducted, and psychological support is offered.

  • Work Environment: Cleanliness, hygiene, proper ventilation, lighting, and noise control are ensured.

  • Incentives: Health programs and healthy lifestyle habits are encouraged, with opportunities for sports and exercise provided.

  • Monitoring and Reporting: Health performance is monitored, regular reports are prepared, and internal audits are conducted.

  • Continuous Improvement: Feedback is collected, improvement projects are implemented, and technological advancements are followed.

Quality & Customer Requirements Policy

To produce privileged, leading services and solutions within the framework of international quality standards with our service experience, up-to-date technological equipment, high knowledge, experienced and qualified work force.

At Tio Logistics, we aim to maintain the highest level of customer satisfaction and continuously improve our quality standards. This policy has been established to meet customer requirements and exceed their expectations. Accordingly:

  • Customer Focus: We conduct surveys and collect feedback to understand customer needs, build long-term relationships, and monitor customer satisfaction.

  • Quality Standards: We implement quality control processes, comply with international standards, and evaluate opportunities for continuous improvement.

  • Training and Development: We provide training on quality and customer requirements to our employees and support their professional development.

  • Innovation and Technology: We develop innovative solutions, invest in technology, and continue our research and development efforts.

  • Monitoring and Reporting: We track quality using performance indicators, prepare regular reports, and conduct internal audits.

  • Continuous Improvement: We collect feedback, implement improvement projects, and integrate processes with the latest technologies.

Speed Limit and Seat Belt Policy

At Tio Logistics, we are committed to taking the highest safety measures to minimize accident risks and ensure driving safety, always prioritizing the safety of our employees and the public. Within this scope, in all areas of operation:

Compliance with Speed Limits:
Speed limits must be strictly followed. However, depending on weather and road conditions, the applicable speed may be reduced for safety.

Defensive Driving:
Tanker operators must continuously observe the actions of other drivers and pedestrians, and adopt a defensive driving approach at all times.

Seat Belt Usage:
While the vehicle is in motion, tanker operators and any passengers must wear seat belts at all times. It is the responsibility of the tanker operator to ensure that co-drivers and other passengers also wear their seat belts.

Tio Logistics will support compliance with speed limits and seat belt usage through:

  • Periodic training programs

  • Regular inspections and audits to ensure the effectiveness of this policy